If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Clearance items are not eligible to be exchanged.Īll products that are returned must be in the same condition as they were sold in order to be eligible for an exchange. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. ![]() To see the return policy by supplier, please see the bottom of this page. ![]() Please note that some suppliers DO NOT ACCEPT RETURNS. Additionally, any custom made items (such as custom moldings) cannot be returned. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned.Ĭlearance products are all final sale and as such not eligible to be returned. If the original method of payment is no longer available, we would be happy to issue a store credit equal to the amount of the refundĬustom orders and clearance items are considered 'Final Sale' and not eligible to be returned or refunded. We are only able to issue refunds via the original method used for payment on the order. Please note that Standard Shipping and White Glove Shipping charges from the original order are not able to be refunded once these services have been provided by the carrier. This means that any boxes that are opened or damaged in any way cannot be returned. Just like most return policies we are only able to accept returned items that are in original packaging. Please note that the shipment of a return is to be independently arranged and covered by the customer, with products received back to our warehouse within 30 days from the delivery or pick-up date. To start a return, you can contact us at soon as the returned product(s) are received back to the original warehouse it was picked up from in good condition our team will issue your refund. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. Please note that some of our suppliers also require a restocking fee. ![]() For the majority of the products we sell, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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